Wednesday, October 10, 2007

FAQ's- Shark cage diving

Shark cage diving FAQ

How often do you run trips?
Daily, but it is weather dependent.

How much do you charge shark cage diving?
We charge R1200 or R1400 if you require transport from Cape Town

What time will I picked up?
This depends on the tides, but we will often pick you up pretty early, from around 05:30am- 09:30am. We collect you in our luxury Mercedes transporter vehicle equipped with air conditioning.
You can of course make your own way there, either in the morning, or why not stay over night?

Do I need some kind of diving license for shark cage diving?
Cage diving is mostly carried out without scuba these days, as we’ve found that the noise and bubbles can deter the sharks.
So you don’t need a PADI or other certificate in order to enjoy this great adventure activity.
When we do use compressed air we utilize a ‘hookah’ surface supplied system- i.e. no heavy bottles- you get air straight from an onboard compressor.

Where is the location of the shark cage diving?
It is at Gansbaai, which is a scenic 2-hour drive from the city centre. There are lots of great views along the way such as the whale watching area of Hermanus, and local Feinbos (indigenous plants) and fauna.


What's the best time of year?
The best time of year is probably between March & October, although there are great whites to be seen all year round.

What do I need to bring?
You need to bring a swimming costume, towel, and sunblock, we advise you take a seasick pill the night before.

Do I need to bring my own food?
No, the trip includes a breakfast and lunch.

Can I get it filmed?
Our expert cameraman will be with you who will film the whole thing, and provide you with a full DVD of the experience if you should want one.

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FAQ's-Paragliding

Paragliding FAQ

How often do you run trips?
Daily, from 10am.

How long does it take?
It takes about a hour.

How much do you charge for paragliding?
1 hour of paragliding will cost R900

Is there any previous experience required?
No, you will be guided by an instructor, so no experience is needed.

Is it dangerous?
Our team is highly qualified with a massive amount of experience and we only go when the weather conditions are ideal. Being with a Tandem Jump Master means that this activity is very safe.

Where does it take place?
We normally go from Lion’s head above Camps Bay with marvelous views of Table Mountain, the city and the Atlantic coastline. We also go to other locations such as Sir Lowries Pass.

What do I need to bring?
Comfortable warm clothing and shoes (no sandals)

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FAQ's-Skydive

Skydive FAQ

How often do you run trips?
We run trips on a daily basis, every hour between 9:00 till 17:00

How much do you charge for skydiving?
We charge R1550 for sky diving. We also run a sandboarding & skydiving combo which costs R1850.

Is there any previous experience required?
No previous experience of sky diving is required, as we give full instruction.
The only criteria must be adhered to, is that jumpers must weigh less than 105 kg.

Is it dangerous?
Our team is highly qualified with a massive amount of experience and we only go when the weather conditions are ideal. Being with a Tandem Jump Master means that this activity is very safe.

Where do I do the jump?
The jump is in the area of the Atlantis dunes, which is a 40 minutes drive from the city centre. It offers great views of the city, coastline, Table Mountain & Robben Island.

What do I need to bring?
You need to bring warm, comfortable clothing, even with warm weather, and sensible footwear.

How fast am I going in a free fall and how long will that take?
The free fall will take 25-30 seconds at 220 km per hour. Once the parachute has opened, you will have a descent of 4-5 minutes

Isn’t it weather dependant?
Skydiving is highly weather dependant. If the conditions are unsuitable and you have already paid and got your voucher, we will try to reschedule you for a better day, or offer a full refund if this isn’t possible.

Can I get it filmed?
You can arrange to have an expert cameraman jump with you who will film the whole thing, and provide you with a full DVD of the experience.

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FAQ's-Quad biking

Quad biking FAQ

How often do you run trips?
We run trips on a daily basis every hour between 10:00 and 19:00

How much do you charge for quad biking?
Quad biking costs R400 per hour.

What sort of equipment do you use?
We have a range of bikes from 150cc up to 500cc. Most are semi/fully automatic, and we also have some manual bikes. We provide helmets and goggles for all.

Where does the quad biking take place?
We go to an area near Atlantis up on the West Coast, about 40 minutes out of Cape Town. There is an excellent range of off-road and 4x4 tracks and trails through the dunes and bush.
For large/corporate groups and as part of the sand board & quad bike combo we can quad in the Atlantis Dunes nature reserve- an unforgettable experience!

Where do I have to go for quad biking?
You can go with your own transport to the quad biking location, or we can arrange transport at a nominal fee. Transportation is included in the cost of the sand board & quad bike combo.

How fast can these quad bikes go?
The quad bikes can reach a speed of 80 kilometers per hour.

What sort of experience do I get?
Our quad biking is a guided activity with a lead and usually a following guide. Its not a crazy, free-for-all, do what-you-like activity as people get hurt and bikes get broken. But neither is it a tame, looking at the flowers ride either. Its fast, fun and exhilarating but carried out in safe, controlled environment.

What do I need to bring ?
Bring some comfortable clothes and suitable shoes ( no sandals!)

Is there any previous experience required?
No previous experience of quad biking is required, as we give full instruction.

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FAQ's- Outdoor Sports Equipment Rental

Outdoor Sports Equipment Rental FAQ

Do you have equipment for rent?
Yes, we have bicycles, surfboards, wetsuits and sandboards for rent.


BIKE RENTAL
How much does it cost to rent a bicycle?
It costs R100 for 24 hours. If you rent it for a week it will cost R600.

What kind of bicycles do you have?
The bicycles we use are high performance Giant mountain bikes with 24 gears & front suspension.

Do I have to pay a deposit for the bicycle?
No cash deposit is needed, but you will need to bring your credit card along

Do you also provide a helmet and a lock?
Yes we can provide helmets and locks at no extra charge, and a spares kit if required.


SURF RENTAL
How much does it cost to rent a surfboard?
It costs R150 for 24 hours. If you rent it for a week it will cost R900.

What kind of surfboards do you use?
At DHA we use NSP epoxy mini-mal surfboards?

How much does it cost to rent a wetsuit?
It costs R80 for 24 hours. We use Reef 4/3mm wetsuits.

Do I have to pay a deposit for the surfboard?
No cash deposit is needed, but you will need to bring your credit card along.


SANDBOARD RENTAL
How much does it cost to rent a sand-board?

It cost R450 for 24 hours.

What kind of boots do I need?
You don’t have to bring boots. You can tell us your size and we will provide you a pair of snowboarding boots.

What is the best place to sand-board?
The Nature Reserve at Atlantis dunes which is a 45 minutes drive from the city centre, is the best place close to Cape Town. Betties Bay on the way to Hermanus has a great dune, but with the downside being its 1-2 hours drive and is a good hike up and down the dune! You will require permits to enter each location. We can provide you with permits for Atlantis when you come in to see us.

Do I have to pay a deposit for the sand-board?
No cash deposit is needed, but you will need to bring your credit card along.

Can I bring the rented gear back during the weekend?
You can bring the gear back on Saturday between 08:30 and 13:00. If you need it over the weekend we offer weekend rates as we are closed on Sundays. This is usually Sunday half price!

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FAQ's- Surfing

Surfing FAQ

How often do we run trips?
A-DHA runs half and full day surfing trips on an almost-daily basis. We also have our combo sand boarding & Surf which we can run in conjunction with our half & full day trips.

Is there any previous experience required?
A- No previous experience of surfing is required, as we give full instruction. If you already have some ability, we will show you how to improve and give you plenty of freedom to develop your skills and to enjoy the variety of waves that the beaches of Cape Town offers.

Where do we do it?
We usually go to Big Bay near Table View, which offers a great range of waves, spectacular views of Table Mountain, Robben Island, and a shark-free environment. If the waves are better at the False Bay side we will go to Muizenberg.

What equipment do we use?
At DH we use either special foam boards for beginners or epoxy boards for those with a bit of experience (all mini-mal length).
We have a large range of wetsuits to fit all sizes. The water in Cape Town usually requires you wear one, but they make sure you stay warm and comfortable for the whole experience.

How Cold is the Water?
The Oceans around Cape Town can be pretty chilly, and normally require a 3-4mm wetsuit.

What do I need to bring?
Sun glasses and sun block in summer, swimming costume, towel and plenty of enthusiasm and energy.

Do we get anything to eat?
We provide a lunch on a full day trip. If you want a special lunch because of religion, being vegetarian or allergies we can arrange a lunch suitable for you.

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FAQ's -General & Booking

General FAQ

How can I make an enquiry via email?
The first thing we want to know is which activity you would like to do, the date and the number of people interested. In the case of sand boarding we need to know your boot size and for surfing and mountain biking your height.

What personal details are required to make a booking?
We have to know your full name, telephone number and if possible the name of your accommodation.

Do I need a credit card to make an enquiry via email?
Yes, if you want to confirm a booking via email you need a Visa or MasterCard. We need to know the card number, expiry date and the security number (three numbers on the back of your card).


What happens in the event of bad weather?
Our activities all take place outdoors and therefore, are subjected to local weather conditions. In the event of a trip coming back early due to the weather we will offer a 50% refund. In the event of a trip being cancelled on the day (i.e not leaving at all) we will try to reschedule. If this is not possible, we would offer a 100% refund

What if I want to cancel a trip?
Bookings cancelled between 28 days and 14 days from the tour departure will incur a 50% cancellation fee.
Bookings cancelled less than 14 days before the departure date will incur the full charge of the tour.
If you only booked a few days before, we need at least 24 hours notice, otherwise no refund will be offered.

What are the opening times of your office?
Monday till Friday from 8:00 till 18:00 and on Saturday from 8:30 till 13:00. On Sunday we are be closed.

What is the minimum number of people required for a trip?
We will take single people out on some of our trips, though this is a rarity. We don’t offer it on our half day trips except for the Table Mountain Double Descent mountain biking. For most trips, our minimum number is 2, but if you are a lone traveler, we can nearly always find others to accompany you. Most of our trips are run on a daily basis.

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